Refund Policy

1. Overview

At Ceysing Trading, we want you to be completely satisfied with your purchases. This Refund Policy outlines the conditions under which refunds are granted and the process for requesting them. Please read this policy carefully before making a purchase.

2. Eligibility for Refunds

3. How to Request a Refund

To request a refund, follow these steps:

1. Log in to your Ceysing Trading account
2. Navigate to "Order History" in your dashboard
3. Select the order you wish to refund
4. Click "Request Refund" and fill out the refund form
5. Provide a reason for your refund request
6. Submit your request and wait for confirmation

Alternatively, you can contact our support team at support@ceysingtrading.com with your order details and reason for the refund.

4. Refund Processing

Once your refund request is approved:

• Credit card refunds: 5-10 business days
• Bank transfer refunds: 7-14 business days
• Wallet credit: Immediate
• PayPal refunds: 3-5 business days

5. Subscription Refunds

Subscriptions can be cancelled at any time. If you cancel within the first 7 days of your billing cycle, you are eligible for a full refund. After 7 days, your subscription will remain active until the end of your current billing period, and no refund will be issued.

6. Vendor and Service Provider Refunds

Refunds for products or services purchased from vendors or service providers on our platform are subject to their individual refund policies. Ceysing Trading will facilitate communication between buyers and sellers but is not directly responsible for processing refunds from third-party vendors.

7. Contact Us

If you have questions about our refund policy or need assistance with a refund request, please contact us: